FAQ
How do I place an order?
First choose which product you want to purchase. Then click on the “Add to cart” button, after which the product will be placed in your shopping cart. You can choose to proceed directly to the checkout page by clicking on the “Checkout” button. Fill in your details and order.
Why do prices differ per size?
However, we operate in the so-called aftermarket. This means that we offer shoes that are sold out at regular stores (retailers). In the aftermarket, prices are determined by supply and demand, because these sneakers are often scarce and highly sought after.
When you order from us, we purchase the desired pair especially for you through this market. In this way, we can still deliver, even if the model is no longer available at the official points of sale.
Can I also pick up my order?
Unfortunately, collection is not yet possible at this time. We are currently only an online store and therefore only ship!
Will I receive confirmation once I have placed my order?
After you have placed an order, you will immediately receive a confirmation by email.
When will my order be delivered?
The standard delivery time for orders is 5-10 working days.
For variants with a green dot, a delivery time of 1-2 working days generally applies.
Can I pay safely with you?
You can order safely and easily from us. We offer various payment options and our website is secured with an SSL certificate. This makes your data extra secure.
Which payment methods do you offer?
We strive to make it as easy and safe for the customer as possible. That is why you can pay with us with: IDEAL, Credit card (Visa, Maestro, Mastercard and Amex), PayPal, Klarna, Apple Pay, Shop Pay and Google Pay.
Payments are made via a secure environment of Shopify and Mollie!
Which delivery service(s) do you use?
Orders within the Netherlands are delivered with PostNL, UPS or DPD. For other countries we use DPD and UPS.
Can I track my order?
Orders can be tracked via the track & trace code that you will receive immediately in your mailbox on the day of shipment!
What are the shipping costs?
Currently we ship to the following countries:
Netherlands (NL) - Free (From €100)
Belgium (BE) - €4.95
Germany (DE) - €4.95
France (FR) - €10
Luxembourg (LU) - €10
Italy (IT) - €10
Spain (ES) - €10
Denmark (DK) - €15
Sweden (SE) - €15
Austria (AT) - €10
Slovakia (SK) - €10
Poland (PL) - €10
Czech Republic (CZ) - €15
Portugal (PT) - €15