Refund Policy

Refunds

Read carefully below to ensure you comply with our refund policy.

1. General

1.1 This refund policy applies to all purchases made through the FreeSoulz.nl website. By making a purchase, you agree to this return policy.

2. Refund

2.1 After receiving your return shipment, FreeSoulz.nl will inspect the item for compliance with the return conditions.

2.2 If all conditions are met, FreeSoulz.nl will proceed with refunding the purchase amount within 7 business days after receipt of the returned item.

2.3 The refund will be made via the original payment method used at purchase. Please note that the processing time of the refund depends on your bank or credit card company.

3. Exceptions

3.1 FreeSoulz.nl reserves the right to refuse returns or issue partial refunds in the following cases:

a) The item shows signs of use, damage, or missing parts not due to a defect or error by FreeSoulz.nl.

b) The item was not returned within the specified period.

c) The return request does not comply with the discussed policy of FreeSoulz.

d) A different product was returned than the one that was ordered.

4. Contact

4.1 If you have any questions about this return policy or wish to submit a return request, you can contact FreeSoulz.nl customer service via:

WhatsApp: +31629197862
Instagram: @freesoulz2
Email: contact@freesoulz.nl

Note: This return policy may be changed or updated at any time by FreeSoulz.nl. Be sure to regularly consult the most recent version before submitting a return.